FAQ

What does WashiAndInk sell?

Japanese stationery for everyday writing — pens, pencils, and notebooks, with more categories on the way.

Are your products genuinely Japanese?

Yes. We carry stationery from Japanese brands including Zebra, Tombow, Uni, and Hobonichi.

Where do you ship?

We ship across the US and internationally.

How much is shipping?

US shipping is $4.99. Shipping to the rest of the world is $14.99.

How long will my order take to arrive?

Delivery times depend on your location. Full details are on our Shipping Policy page.

What if something arrives damaged or isn't right?

Email us at washiandink@gmail.com and we'll make it right. You can also read our Return and Refund Policy for the details.

Do you restock sold-out items?

Popular items are restocked regularly. If something you want is out of stock, email us and we'll let you know when it's back.

Can I request a specific Japanese item?

Yes — email us at washiandink@gmail.com with what you're looking for, and we'll see if we can bring it in.